Support

Contact us

Questions about an order, roast profile, subscription, delivery, or gifting? Send us the details and our coffee care team will get back to you.

Send a message

For order support, include your order code so we can find the shipment quickly.

Coffee care desk

Reach us for order tracking, bean selection, brewing guidance, and business gifting.

Email

support@auracoffee.example

Phone

+91 98765 43210

Hours

Monday to Saturday, 10:00 AM - 7:00 PM

Roastery

Aura Coffee Roasters, Ahmedabad, Gujarat, India

Order issues

Include your order code and what went wrong, such as missing items, address correction, or product damage.

Shipping questions

Check estimated timelines and policy details on the Shipping & Returns page.

View shipping policy