Legal
Privacy policy
At Aura Coffee Roasters, privacy is treated with the same care as sourcing, roasting, and packing your order. This policy explains what we collect, why we collect it, and how we protect your information when you shop coffee, tea, spices, dry fruits, or gift products with us.
Last updated: July 27, 2026
Information we collect
We may collect your name, email, phone number, delivery address, billing details, saved addresses, account preferences, cart activity, order history, and messages you send to support. We also collect basic device and site usage data to keep the store reliable.
How we use data
We use your information to process payments, prepare and ship orders, send order updates, manage returns, answer support requests, prevent fraud, personalize product suggestions, and improve the shopping experience.
Payments and security
Payment information is handled through secure payment partners. We do not intentionally store full card numbers on our website. We use reasonable safeguards to protect account, order, and delivery information.
Sharing information
We share only what is needed with trusted partners such as payment processors, delivery providers, analytics tools, and support services. We do not sell your personal information.
Cookies and preferences
Cookies and local storage help keep you signed in, remember your cart, understand product interest, and improve performance. You can control cookies through your browser settings.
Your choices
You can request access, correction, or deletion of eligible personal information by contacting us. Some order records may be retained where required for accounting, security, or legal reasons.