Where do you ship?
We ship to most regions supported by our courier partners. During checkout you’ll see available serviceability and delivery estimates.
Support
Frequently asked questions
Quick answers about shipping, freshness, orders, and subscriptions. If you still need help, contact us anytime.
How fresh is the coffee?
We roast in small batches and aim to ship quickly. For best flavor, rest beans 3–7 days after roast and store airtight away from heat.
Can I edit or cancel an order?
If your order hasn’t moved to fulfillment yet, we can usually help. Reach out with your order code as soon as possible.
Do you offer returns?
If something arrives damaged or incorrect, we’ll make it right. See Shipping & Returns for the full policy and steps.
How do subscriptions work?
Choose a plan, set frequency, and we’ll deliver on schedule. You can manage pauses and changes from your profile page.